Shipping
Sex Toys Perth Shipping Information:
Australia-Wide Deliveries:
At Sex Toys Perth you'r order will be delivered fast and discreetly, in plain packaging with fully tracked by startrack.
Orders placed before 2pm Monday to Friday are generally dispatched the same day, and orders placed on the weekends are generally dispatched on Monday. We work fast to process your order as soon as possible.
We provide fast delivery options throughout Australia and New Zealand.
Free shipping (within Australia only) if your order is over $99.00 AUD.
Standard shipping is $12.60. Delivered between 2-5 working days. (excluding weekends).
Express shipping is $18.00. Delivered between 1-3 working days. (excluding weekends).
Please note that some items that are heavy or large, i.e., sex machines, and some masturbators are too heavy to be sent via Star Track Premium Express, so they go by Star Track Road Freight. Large or heavy items will take 2-7 days to be delivered (depending on where you are).
If you purchase something on Saturday, you ‘should’ get your delivery by Tuesday if not Wednesday.
Please note that deliveries outside of the Perth metropolitan area may take longer.
We use StarTrack Premium Express for all our deliveries.
All our shipments are web tracked.
This service may require your signature when the parcel is delivered (due to COVID, they are not getting you to sign at the moment).
If you are not available at the time of delivery, a card may be left for you to collect your parcel from the nearest post office/news agency or left securely.
If your parcel is left in a safe place that you have designated and is stolen, that is your responsibility. Anytime a parcel is left, the delivery person will take a photo of where it is put.
(Don’t worry; all items are packaged discreetly with no identifying markings.).
If you ask for your delivery to be left in a safe place of your choosing, Sex Toys Perth will not be liable for any lost or stolen goods.
All our goods are plain-wrapped with no company logo or Sex Toys Perth branding.
Orders will only be dispatched once we receive your payment. ‘Credit Card’ payments are instant.
We now use Zip Pay for all our orders too, play now, pay later.
We shut down for all public holidays in Australia.
Sex Toys Perth’s warehouse will be closing on Friday, December 20th, 2024, at midday AEDST and re-opening on Thursday, January 2nd, 2025, at 9 am AEDST.
Thank you for your support throughout the year, and we wish everyone a very Merry Christmas & a Happy & Prosperous 2025!
All orders over this Christmas shutdown will be shipped out on the 2nd of January 2025.
TO ENSURE YOUR ORDER IS DISPATCHED BEFORE CHRISTMAS:
All orders received by Wednesday, December 18th, 2024, at 12:00 pm AEDST will be dispatched from our warehouse before we close up.
TO ENSURE YOUR ORDER IS DISPATCHED BEFORE CHRISTMAS:
For more information, don’t hesitate to contact us
Where Can My Orders Be Delivered To?
- Street address
- Business address
- P.O. Box
- Parcel Lockers
Our Returns Policy.
Star Track Terms & Conditions:
The services commence when the goods are delivered to or received by us and terminate on delivery.
Where the receiver is unavailable or the delivery address is unattended, and whether or not you or the receiver has provided us with a duly signed written authority to do so, we may, at our sole discretion and at your sole cost and expense:
(a) deposit the goods at the delivery address, which shall be conclusively deemed to be due delivery of the goods;
(b) return the goods to our nearest depot or Australia Post Office and advise you to collect the same;
(c) store the goods at your sole risk, and you agree to indemnify us for all costs and expenses incurred in relation to such storage; or
(d) attempt to redeliver the goods to the receiver or the sender.
To the extent permitted by law, including the Competition and Consumer Act 2010 (Cth), we accept no liability, and you will not hold us responsible for any loss, damage, or other liability occasioned to any items or any claims by you, the Receiver, or any other party having an interest in the Goods, except to the extent that the loss is incurred as a direct result of our fraud or willful misconduct, and you hereby indemnify us and will keep us indemnified against any claim for loss, damage, or other liability occasioned by us as a result of acting in accordance with the provisions of this clause 3.2.
We are not a common carrier. Subject to any laws that cannot be excluded by agreement, we do not accept liability as a common carrier and may refuse to transport any particular goods for any person or goods that are IATA restricted articles.
Insurance is not included in the charges. You are solely responsible for taking out and keeping current (at your own cost) all insurances in respect of the Goods and the Services as you consider to be reasonable and prudent.
NEW ZEALAND DELIVERIES:
Your order will be delivered fast and discreetly, in plain packaging, and fully tracked by StarTrack.
Orders placed before 2pm Monday to Friday are generally dispatched the same day, and orders placed on the weekends are generally dispatched on Monday. We work fast to process your order as soon as possible.
We provide fast delivery options throughout New Zealand.
Free shipping if your order is over $150.00 AUD.
Our deliveries are generally between 3 and 10 working days to New Zealand.
Rural areas can take up to 14 days.
Standard shipping is $22.50. Delivered between 2-5 working days. (excluding weekends).
Express shipping is $29.99. Delivered between 1-3 working days. (excluding weekends).
We use Stratrack for all our deliveries.
All our shipments are web tracked.
This service may require your signature when the parcel is delivered.
If you are not available at the time of delivery, a card may be left for you to collect your parcel from the nearest post office/news agency or left securely.
(Don’t worry; all items are packaged discreetly with no identifying markings.).
Where Can My Orders Be Delivered To?
- Street address
- Business address
- P.O. Box
Please note:
New Zealand and international customers to this site warrant, understand, and agree to the following:
Customers will be liable for any customs charges, duties, or tariffs for their destination country.
Customers understand that if customs impound the goods sent from us, charges and/or costs of goods will not be refunded.
Customers understand that if the goods are returned to us, the customer will be charged additional delivery fees to resend the parcel.
If you are not on our international order list and try to make an order, we will refund your money.